Terms & Conditions

1. Acceptance of these terms

By accessing or using Kenu ("the Service"), operated by talo ("we", "us", "our"), you agree to be bound by these Terms & Conditions. If you do not agree, do not use the Service.

2. What Kenu is

Kenu is a document-search and question-answering tool. It reads from an indexed collection of documents and generates answers, with citations back to the source material, so you can verify what it says.

Kenu does not provide legal advice.

Answers are generated automatically and summarise what the indexed documents say. They are not a substitute for advice from a qualified lawyer, and must not be relied upon as such. Always verify an answer against its cited sources, and consult a qualified professional before acting on anything Kenu tells you.

3. No warranty

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including accuracy, completeness, or fitness for a particular purpose. Document indexing and AI-generated answers can contain errors, omissions, or outdated information.

4. Limitation of liability

To the fullest extent permitted by law, talo is not liable for any loss or damage arising from your use of, or reliance on, the Service or any answer it produces — including decisions made on the basis of an answer that later proves inaccurate or incomplete.

5. Kenu Free

Kenu Free is a personal account with a limited question allowance and up to five temporary private documents. Free documents are isolated from other users and automatically deleted when you sign out; they are not backed up. Do not upload anything you cannot afford to lose, or anything confidential or sensitive.

6. Acceptable use

You agree not to misuse the Service — including attempting to bypass usage limits, uploading unlawful content, or using the Service to build a competing product from its outputs.

7. Changes

We may update these terms from time to time. Continued use of the Service after a change means you accept the updated terms.

8. Governing law

These terms are governed by the laws of Vanuatu.

9. Contact

Questions about these terms can be sent to us via talo.vu/contact.